How to get here
In the left-hand menu, click Memberships → Personal training.
Click + New personal training in the top right corner.
You are now on the Create personal training type screen.
1. Basic information
Name
Required. The display name — what members will see.
Short description
Optional. A brief summary shown in lists and cards.
Cover image
Required. Upload one image (JPEG, PNG, or GIF). It will be cropped to 4:3 format.
Description
Required. A full, detailed description using the rich text editor.
Contract
Required. Select the legal contract template that members must accept on purchase.
2. Properties
Frequency
Required. The billing frequency (e.g. Monthly, Weekly, One-time payment, Drop-in).
Product code
Optional. Internal product code for records and reporting.
Product SKU
Optional. Stock Keeping Unit identifier.
Number of clips
Optional. Number of training sessions in the package. Empty = unlimited.
Number of spots
Optional. Maximum number of members who can hold this type. Empty = unlimited.
Accounting account number
Optional. Used when exporting financial data to your accounting system.
Publicly available
Optional. Makes the type visible in your online shop and portal. On by default.
Has access to door system
Optional. Lets members unlock doors via the access control system. On by default.
Limit training hours
Optional. Restricts when members can access the facilities. Only available on Premium and Platinum subscriptions.
Allows training in all centres
Optional. Lets members train at any centre in the chain. Off by default.
Counts towards global limit
Optional. Includes the type in the count towards the global limit. Only shown if a global limit is configured. On by default.
Anchor renewal to the 1st of the month
Optional. Aligns all renewals to the first day of the month. Only shown for certain billing frequencies (e.g. Monthly). May be locked if your centre enforces this globally.
Limit lock access
Optional. Restricts which locks members can open. Only shown if locks are configured.
Lock ID
Conditional. Required if Limit lock access is switched on. Select one or more locks.
3. Training access
Maximum active bookings
Optional. How many upcoming classes a member can be registered for at once. Empty = no limit.
Maximum number of bookings
Optional. Total classes within the period. Empty = no limit.
Training limit period
Conditional. Shown when Maximum number of bookings has a value. Select the period (e.g. Monthly, Weekly).
Allowed classes
Optional. Select which class types are available. Empty = all classes.
4. Training hours (conditional)
Only shown if Limit training hours is switched on. Each row is a time window on a specific day.
Day of the week
Required. The day the window applies to (Monday–Sunday).
Opens
Required. Start time (24-hour format).
Closes
Required. End time (24-hour format).
Click Add opening time to add more windows. Click the red X button to remove a row.
5. Communication emails
Welcome email
Required. Sent when a member purchases. Only templates of type "Welcome email" are shown.
Cancellation email
Optional. Sent when a member cancels. Only "Cancellation" templates are shown.
Pause email
Optional. Sent when a membership is paused. Only "Paused" templates are shown.
6. Pricing
Regular price
Required. The recurring price based on the billing frequency. Must be greater than 0.00.
VAT rate
Required. Select the applicable VAT rate.
Sign-up fee
Optional. Switch on to charge a one-time fee on first purchase. On by default.
Sign-up fee amount
Conditional. Required if Sign-up fee is switched on. Default is your chain's configured amount.
Available in centres
Required. Select which centres can sell this type. At least one centre must be selected.
Purchasable from
Required. The first date the type is available for purchase.
Purchasable until
Optional. The last date the type can be purchased. Empty = no end date. Must be later than "Purchasable from".
7. Save
Click Create at the bottom right. The system validates all fields, creates the type, uploads the cover image, and redirects you back. A green "Created!" notification confirms everything went well.