How to get here
In the left-hand menu, click Memberships.
Click Contingent.
Click the + New contingent type button in the top right corner.
You are now on the Create new contingent type screen.
1. Basic information
Name (Required)
The display name for this contingent type. This is what members and staff see throughout the system.
Short description (Optional)
A brief summary shown in lists and cards. Keep it to one or two sentences.
Cover image (Required)
Click the image upload area to open the file picker. The image is cropped to 4:3 and shown on membership cards and in the online store.
Description (Required)
A full description of the membership, including benefits and features. Use the rich-text editor for bold text, bullet lists, and links.
Contract (Required)
Select the legal contract template that members must accept when purchasing.
2. Properties
Frequency (Required)
The billing frequency — e.g. Monthly, Quarterly, Yearly, Weekly, One-time payment, or Never.
Product code (Optional)
An internal product code for your own records and reporting.
Product SKU (Optional)
A Stock Keeping Unit identifier for inventory management.
Number of seats (Optional)
Maximum number of active members with this membership at the same time. Leave empty for unlimited.
Accounting number (Optional)
Account number for exporting financial data to your accounting system.
Publicly available (Default: on)
The contingent type is visible in the online store and member portal.
Has access to door system (Default: on)
Allow members to unlock doors via the access control system.
Limit training hours (Default: off)
Restrict when members can access the facilities. Only available on Premium and Platinum subscriptions.
Allow training in all centres (Default: off)
When switched on, members can train at any centre in the chain.
Counts toward global limit (Default: on)
Include this membership when calculating total active memberships against your global limit.
Anchor renewal to the 1st of the month (Optional)
Align all renewals to the first of the month. Only shown for certain billing frequencies.
Limit lock access (Optional)
Only shown if the system has configured locks. Switch on to choose which doors members can open — select one or more locks from the Lock ID dropdown.
3. Validity
Only shown when Frequency is set to One-time payment.
Duration in months (Optional)
Number of months the membership remains valid after activation.
Duration in days (Optional)
Number of days the membership remains valid after activation.
4. Training
Maximum active bookings (Optional)
How many upcoming classes a member can be enrolled in at the same time. Empty = no limit.
Days ahead for bookings (Optional)
How many days ahead members can book classes. Empty = no limit.
Maximum number of bookings (Optional)
Total number of classes a member can book within the training limit period. Empty = unlimited.
Training limit period (Optional)
The period the booking limit is calculated over. Only shown when Maximum number of bookings is filled in.
Allowed classes (Optional)
Select which class types members can book. Empty = all classes are allowed.
5. Training hours
Only shown when Limit training hours is switched on. The system fills in default opening times. Each row has three fields:
Weekday (Required)
Select the day (Monday to Sunday).
Opens (Required)
The time access begins (24-hour format).
Closes (Required)
The time access ends (24-hour format).
Click X to remove a time slot. Click Add opening time to add a new row.
6. Communication
Welcome email (Required)
The template sent to new members on purchase. Only templates of the type Welcome email are shown.
Cancellation email (Optional)
The template sent on cancellation. Only Cancellation templates are shown.
Pause email (Optional)
The template sent when a membership is paused. Only Paused templates are shown.
7. Pricing
Regular price (Required)
The recurring price members pay. The currency symbol is shown automatically.
VAT rate (Required)
The tax rate that applies to this membership.
Sign-up fee (Default: on)
Whether a one-time fee is charged on first purchase. Switch on to reveal the amount field.
Sign-up fee amount (Required if Sign-up fee is on)
The one-time amount charged on purchase.
Available in centres (Required, at least one)
Select which centres can sell this contingent type. Your current centre is pre-checked.
Purchasable from (Required)
The first date the contingent type becomes available for purchase.
Purchasable until (Optional)
The last date the contingent type can be purchased. Leave empty for no end date. Must be later than Purchasable from.
8. Save
Click the Create button in the bottom right. The system validates your input, creates the contingent type, uploads the cover image, and redirects you back. A green "Created!" notification confirms everything went well.