Create a New Voucher

Here you create a discount code that customers can use to get a discount on a membership. You give the code a name, specify how much discount it gives, decide which memberships it applies to, and choose how long it is valid.

You are now on the Create a new discount code screen.

This section contains the basic details that identify your discount code.

Discount code name

Required. An internal name that helps you recognise this discount code (e.g. "Summer 2025 Campaign"). Customers do not see this name.

Discount code

Required. The code customers must type to redeem the discount (e.g. SUMMER25). Make it short, memorable and unique.

This section controls how many times the discount code can be used and where it is valid.

Maximum number of uses

Required. The total number of times this discount code can be redeemed across all customers. Enter a whole number (minimum 1).

Applies to first payment only

Optional. Toggle (on by default). When on, the discount applies only to the customer's first payment. When off, the discount applies to every recurring payment for the lifetime of the membership.

Centre availability

Required. Select one or more centres where this discount code can be accepted. The default is your currently selected centre. You must select at least one.

Applicable membership types

Conditional. Only shown when one or fewer centres are selected in Centre availability. Select which membership types this discount code can be used with. You must select at least one. Options include campaigns, memberships, punch cards and personal training memberships.

Here you decide how large a discount the code gives. You can specify either a fixed amount or a percentage — not both. Filling in one field automatically clears the other.

Discount amount

Optional. A fixed monetary discount (e.g. 50.00). The currency symbol matches your chain's default currency setting. Leave empty if you are using a percentage instead.

Discount percentage

Optional. A percentage discount between 0 and 100 (e.g. 15 = 15% discount). Leave empty if you are using a fixed amount instead.

Specify when the discount code becomes active and when it expires.

Valid from

Required. The date the discount code becomes active. Select a date from the date picker. The default is today.

Valid to

Optional. The date the discount code expires. Must be later than Valid from. Leave the field empty if the discount code should not expire.

Click the Create button at the bottom right of the form.

The system validates your input, creates the discount code and returns you to the discount code list. A green "Created!" notification is shown.