Skip to main content

I changed the centre selector but the templates didn't update

Written by Ronny Christensen

Problem

The table still shows templates from the previous centre even though you have changed the centre.

Possible cause

The list updates automatically when you change the global centre. In rare cases the update may fail, or a specific template may only be linked to a specific centre and will not appear under other centres.

Solution

  1. Reload the page.

  2. Check that the correct centre is selected in the centre selector.

  3. If a template is missing, it may belong to a different location.

If the problem persists, contact support and include details about:

  • Which centre you switched from and to.

  • Whether the issue happens consistently.

  • When the issue occurred.

Did this answer your question?