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No classes appear in the Class dropdown

Written by Ronny Christensen

Problem

The Class field returns no results.

Possible cause

The list shows no options until you start searching. If no results appear after searching, the class may not exist yet, or the name may be different from what you expect. It may also mean no classes have been scheduled in the system.

Solution

  1. Start typing a class name — the list shows no results when the field is empty.

  2. Try a shorter or different search term if no results appear.

  3. Check that classes have been created and scheduled in the system.

If the problem persists, contact support and include details about:

  • The search term you used.

  • When the issue occurred.

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