Problem
The Drop-in field is empty and there are no options to select.
Possible cause
Drop-in types are searched automatically, but you may need to type a few characters to refine the results. If the list remains empty, your organisation may not have created any drop-in types yet. It may also be caused by a temporary connection issue.
Solution
Try typing a few characters to refine the search.
Reload the page and search again — there may have been a temporary issue.
Contact an administrator if no drop-in types have been created yet.
If the problem persists, contact support and include details about:
Whether drop-in types have been created in the system.
When the issue occurred.