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I changed fields but the Save changes button doesn't work

Written by Ronny Christensen

Problem

The Save changes button does not respond even though you have changed fields in the form.

Possible cause

The form cannot be submitted if one or more required fields are not filled in correctly. Required fields include Discount code name, Discount code, Maximum number of uses, Valid from and Applicable membership types.

Solution

  1. Check that all required fields are filled in.

  2. Look for red error messages below the fields.

  3. Check that Maximum number of uses is at least 1.

  4. Make sure at least one membership type is selected if the field is shown.

If the problem persists, contact support and include details about:

  • Which fields showed error messages.

  • When the issue occurred.

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