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The stock looks incorrect

Written by Ronny Christensen

Problem

The stock status for a product is incorrect or unexpected.

Possible cause

The product may not be stock-managed, or the stock level may not have been updated after a change.

Solution

  1. Check whether the product is marked as stock-managed.

  2. Select Stock adjustment from the action menu to adjust the stock level.

  3. Reload the page after the adjustment to see the updated status.

If the problem persists, contact support and include details about:

  • The product name.

  • The expected and actual stock status.

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