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The images are not loading

Written by Ronny Christensen

Problem

Product images are not shown in the image carousel.

Possible cause

Product images are loaded from the server. If they are not shown, it may be caused by an unstable internet connection or the image files having been removed from the server.

Solution

  1. Check your internet connection and reload the page.

  2. If images still do not appear, the files may have been removed — ask an administrator to upload them again via the product's edit page.

  3. Note: If the product has no images, the carousel area will simply not be shown.

If the problem persists, contact support and include details about:

  • The product name.

  • When the issue occurred.

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