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I filled everything in but the Create button doesn't work

Written by Ronny Christensen

Problem

The Create button does not respond even though you have filled in the form.

Possible cause

The form cannot be submitted if one or more required fields are not filled in correctly. This may involve Maximum number of uses being less than 1, no centre selected or no membership type selected.

Solution

  1. Check that all required fields are filled in.

  2. Look for red error messages below the fields.

  3. Make sure Maximum number of uses is at least 1.

  4. Check that at least one centre is selected in Centre availability.

  5. Check that at least one membership type is selected if the field is shown.

If the problem persists, contact support and include details about:

  • Which fields showed error messages.

  • When the issue occurred.

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