Problem
The Save changes button does not respond even though you believe you have filled in all fields.
Possible cause
The form cannot be submitted if one or more required fields are missing. Required fields include Name, Cover image, Description, Contract, Frequency, Welcome email and Can be purchased from. The Description field uses a rich-text editor and may look filled in but actually be empty.
Solution
Look for red error messages below the fields — they show exactly what is missing.
Check that the Description field contains text in the rich-text editor.
Check that Contract and Welcome email are selected from the dropdowns.
Check that all required fields are filled in.
If the problem persists, contact support and include details about:
Which fields showed error messages.
When the issue occurred.