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The Maximum number of uses field doesn't accept my input

Written by Ronny Christensen

Problem

The Maximum number of uses field does not accept the value you enter.

Possible cause

The field only accepts whole numbers — no decimals, letters or special characters. The value must be at least 1. A discount code with zero uses cannot be redeemed by anyone.

Solution

  1. Make sure you enter a positive whole number, e.g. 1, 5 or 100.

  2. Decimals, negative numbers and text are not accepted.

  3. If you want to effectively deactivate the discount code, set the Valid to date to today instead.

If the problem persists, contact support and include details about:

  • The value you are trying to enter.

  • Any error messages you see.

  • When the issue occurred.

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