Problem
You tried to enter a number with decimals, commas, or letters in an account number field, but it was rejected or marked as invalid.
Possible cause
Account numbers must be whole numbers (integers). The fields only accept digits and require a value of 0 or above. Decimals, commas, and letters are not allowed.
Solution
Enter whole numbers only — for example 1000, not 10.00, 1,000, or 1000a.
Remove any decimal points, commas, or letters from your input.
Make sure the value is 0 or above — negative numbers are not accepted.
If the problem persists, contact support and include details about:
What you tried to enter.
When the issue occurred.