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The VAT percentage field does not accept my input

Written by Ronny Christensen

Problem

You tried to enter a VAT percentage, but the field does not accept your input or marks it as invalid.

Possible cause

The VAT (%) field only accepts numbers between 0 and 100. Negative numbers, values above 100, letters, and special characters are not allowed. Decimals are allowed using a full stop (e.g. 12.5), but not a comma.

Solution

  1. Enter only a number between 0 and 100.

  2. Use a full stop (.) as the decimal separator — not a comma.

  3. For example, type 25 for 25% or 12.5 for 12.5%.

  4. Remove any letters, commas, or special characters from your input.

If the problem persists, contact support and include details about:

  • What you tried to enter.

  • When the issue occurred.

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