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The price field shows an error even though I entered a number

Written by Ronny Christensen

Problem

The price field shows an error message even though you have entered a number.

Possible cause

The price must be greater than 0. A value of 0.00 is not allowed. The price field also does not accept currency symbols, letters or special characters.

Solution

  1. Make sure the price is a positive number greater than 0, e.g. "29.99".

  2. Do not include currency symbols — the system adds them automatically.

  3. Use only numbers and decimal separators.

If the problem persists, contact support and include details about:

  • The value you are trying to enter.

  • When the issue occurred.

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