Problem
The Welcome email dropdown is empty.
Possible cause
Only templates of the type "Welcome email" are shown in this dropdown. If the list is empty, there may be no welcome email templates created yet.
Solution
Go to the Email templates section and create a template of the type Welcome email.
Reload the page if you have recently created a template.
If the problem persists, contact support and include details about:
Whether email templates of the type Welcome email have been created.
When the issue occurred.