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I see an error message instead of the campaign details

Written by Ronny Christensen

Problem

An error message is shown instead of the campaign details.

Possible cause

The campaign could not be found. This is typically because the campaign has been deleted or the ID in the URL is incorrect.

Solution

  1. Click the Back button to return to the campaign type list.

  2. Select the campaign again from the list.

  3. Check that the campaign has not been deleted by another user.

If the problem persists, contact support and include details about:

  • The URL of the page you are trying to open.

  • When the issue occurred.

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