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I see an error message instead of the membership type details

Written by Ronny Christensen

Problem

An error message is shown instead of the personal training type's details.

Possible cause

The error message appears when the system cannot find or load the type. This can happen if the type was deleted by another user, or if the ID in the URL is incorrect.

Solution

  1. Click the Back to list button shown on the error screen to return to the list of personal training types.

  2. Check that the type has not been deleted — see if it still appears in the list.

  3. Make sure the URL contains a valid personal training type ID.

  4. Try reloading the page. If the error repeats, the type may no longer be available.

If the problem persists, contact support and include details about:

  • The URL you tried to open.

  • The error message shown.

  • When the issue occurred.

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