Problem
The export button does not respond or nothing happens when you click it.
Possible cause
The export downloads a CSV file to your browser's download folder. A pop-up blocker may prevent the download. If there are no members matching your current filters, the exported file may be empty.
Solution
Check your browser's download folder — the file is named result.csv.
If you have a pop-up blocker enabled, allow pop-ups for this page and try again.
Check that there are members matching your current filters.
If the problem persists, contact support and include details about:
Which browser you are using.
When the issue occurred.