Problem
The downloaded CSV file contains fewer rows than expected.
Possible cause
The export downloads all members matching the current search and status filters — not all members regardless of filter. If a search term or status filter is active, the exported file will only contain the filtered results.
Solution
Clear the search field — make sure it is empty before exporting.
Reset the status filter so all statuses are included.
Click Export again — the file is named result.csv and saved to your downloads folder.
If the problem persists, contact support and include details about:
How many rows you expected in the export.
When the issue occurred.