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The price was not updated after editing

Written by Ronny Christensen

Problem

You have saved your changes, but the price on the campaign type has not been updated.

Possible cause

The price of a campaign type is managed in a separate pricing section and cannot be changed directly on the edit page. The edit page only handles the campaign type's basic settings such as name, dates, and associated resources.

Solution

  1. Save your other changes on the edit page as normal.

  2. Navigate to the pricing section for the campaign type.

  3. Update the price there and save.

If the problem persists, contact support and include details about:

  • The campaign type name.

  • The price you are trying to update.

  • When the issue occurred.

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