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The 'Purchasable until' date shows an error

Written by Ronny Christensen

Problem

The Purchasable until field shows an error message.

Possible cause

The Purchasable until date must be after the Purchasable from date. If you have selected an end date that is the same as or earlier than the start date, the system rejects the value.

Solution

  1. Check that Purchasable until is a date that comes after Purchasable from.

  2. Correct the date and try clicking Create again.

  3. If you do not need an end date, leave the Purchasable until field empty.

If the problem persists, contact support and include details about:

  • What you entered in Purchasable from and Purchasable until.

  • The exact error message you received.

  • When the issue occurred.

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