Skip to main content

The 'Valid to' date shows an error

Written by Ronny Christensen

Problem

The Valid to field shows an error message.

Possible cause

The Valid to date must be later than the Valid from date. If Valid from is set to today, the Valid to date must be tomorrow or later.

Solution

  1. Check that the Valid to date is set to a date after the Valid from date.

  2. Leave the Valid to field empty if the discount code should not expire.

If the problem persists, contact support and include details about:

  • The dates you are trying to enter.

  • When the issue occurred.

Did this answer your question?