Problem
The Valid until field shows a red error message even though you have filled it in.
Possible cause
The error typically occurs because the Valid until date is set to the same day as or before the Valid from date. The system requires the end date to be after the start date. The date may also be invalid if it has been entered in the wrong format.
Solution
Check that the date is in the correct format (DD-MM-YYYY).
Make sure that Valid until is a date that comes after Valid from.
Correct the date and click Save changes again.
If the problem persists, contact support and include details about:
What you entered in Valid from and Valid until.
The exact error message you received.
When the issue occurred.