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The Valid until date is not shown

Written by Ronny Christensen

Problem

The Valid until field is not shown on the price details page.

Possible cause

If a price has no expiry date — or the expiry date is set to the system maximum (9999-12-31) — the Valid until field is intentionally hidden. This means the price is valid indefinitely.

Solution

This is expected behaviour. There is no error — the price simply runs until further notice without a set end date.

If you want to add an end date, the price needs to be edited. Contact an administrator if you cannot make the change yourself.

If the problem persists, contact support and include details about:

  • The campaign name.

  • When the issue occurred.

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