Problem
You are unsure what to write in the Role field when creating a new member.
Possible cause
The Role field is a free-text field with no predefined options. It is up to your team to decide which values to use.
Solution
Write the role that best describes this member's position — e.g. "Member", "VIP", "Trial", or "Staff".
Ask your administrator whether there is a standard naming convention in your organisation.
Use consistent role naming so it is easy to filter and search the user list.
If the problem persists, contact support and include details about:
Which role names your organisation already uses.
When the issue occurred.