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The Name field shows an error even though I have entered a name

Written by Ronny Christensen

Problem

You have entered a document name, but the form still shows an error saying that Name is required.

Possible cause

The field may contain only spaces, or it may exceed the 500-character limit. Both cases trigger a validation error.

Solution

  1. Make sure the name contains at least one visible character — spaces alone are not accepted.

  2. Check that the name is 500 characters or fewer. If you pasted a long string, shorten it.

  3. Click the field, clear the content, and type a new name.

If the problem persists, contact support and include details about:

  • What you typed in the Name field.

  • The exact error message shown.

  • When the issue occurred.

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