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The error 'VAT name is not set' appears even though I typed a name

Written by Ronny Christensen

Problem

You typed a name in the VAT name field, but the system still shows the error "VAT name is not set".

Possible cause

The name field automatically removes special characters. If you only typed special characters (e.g. @#$%), the field is effectively empty after clean-up. The system requires at least one letter or number.

Solution

  1. Make sure your VAT name contains at least one regular letter or number.

  2. Avoid using only special characters, spaces, or symbols as the VAT name.

  3. Examples of valid names: "Standard VAT", "Reduced 12", "VAT25".

If the problem persists, contact support and include details about:

  • What you entered in the VAT name field.

  • When the issue occurred.

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