Skip to main content

The email field shows an error even though I have entered an address

Written by Ronny Christensen

Problem

The email field is marked as invalid even though you have entered an email address.

Possible cause

The email address must follow the standard format name@example.com. Extra spaces, a missing @ symbol, or a domain without a full stop (e.g. .com or .dk) can all trigger the error.

Solution

  1. Check that the email address is in the format name@example.com.

  2. Look for extra spaces before or after the address.

  3. Make sure there is exactly one @ symbol and a domain with a full stop (e.g. .com, .dk).

  4. Try clearing the field and typing the address again.

If the problem persists, contact support and include details about:

  • The email address you tried to use (remove any personal data).

  • The error message shown.

  • When the issue occurred.

Did this answer your question?