Problem
You are looking for a specific transaction but cannot see it in the list.
Possible cause
The entry may be outside the selected date range, or you may be searching with incorrect criteria.
Solution
Use the search bar at the top — type the invoice ID or part of the description.
Expand the date range: adjust the From and To dates to cover a longer period.
Sort the table by Created (click the column heading) to find entries chronologically.
Sort by ID and look in the ID column if you know the invoice ID.
If the problem persists, contact support and include details about:
The invoice ID or description you are looking for.
The date you expect the entry to have been created.
When the issue occurred.