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Amounts in the Accounting Entries screen are shown in the wrong format

Written by Ronny Christensen

Problem

Amounts in the Amount column are shown with the wrong currency, decimal separator, or number format.

Possible cause

Number formatting and currency are handled by the system's locale settings. The Accounting Entries screen shows raw amounts from the server — currency is not displayed directly in the table columns. If amounts look wrong, it may be due to incorrect account settings.

Solution

  1. Contact your administrator to verify that the system's locale and currency settings are correctly configured.

  2. Check your accounting settings if you are unsure which currency is in use.

  3. Use the Export function to get data in a format you can open in an accounting application.

If the problem persists, contact support and include details about:

  • What you see versus what you expect.

  • A screenshot of the incorrect format.

  • When the issue occurred.

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