Problem
You opened the Chart of Accounts page, but all fields are empty — there are no numbers to see.
Possible cause
The page loads your existing settings from the server when it opens. If the fields are empty, the settings may not have been configured yet for your chain, or the page may have failed to fetch data due to a network error.
Solution
Check your internet connection and reload the page.
If the fields are still empty after reloading, the settings may not have been created yet — enter the correct account numbers from your accounting system and click Save changes to set them up for the first time.
If you expected to see previously saved numbers and they are still missing after reloading, contact your administrator.
If the problem persists, contact support and include details about:
Your chain and centre.
When the issue occurred.