1. Key Features
You can:
Create an invoice.
Copy the invoice link or send it directly to the customer.
Review a previously created invoice (note: invoices cannot be edited after creation).
Update the status of an invoice.
2. Accessing Invoices
Invoices are managed through the Supplier Dashboard in the Request Payment section.
3. Invoice Management
3.1 Creating an Invoice
Click Create Invoice
Enter Recipient Details
Name of the person or business receiving the invoice.
Email address
Enter Invoice Details
Short description (max 250 characters) of the item/service.
Quantity of the item/service.
Cost per item.
Total amount (auto-calculated as Quantity x Cost per item).
Due date for the payment.
Additional description (optional for further context).
Send the Invoice
Copy the invoice link.
Send directly via email.
3.2 Statuses
Unpaid: Default status until customer pays.
Pending: Payment has been made and is on its way to your Stripe account.
Paid: Funds have been received by you. A hover-over tooltip will display the received date.
Marked as Paid: You manually marked the invoice as paid, with a hover-over tooltip showing the date marked.
Overdue: Invoice remains unpaid past the due date.
Void: Invoice is cancelled and cannot be reversed.
3.3 Viewing Invoice
Click on an invoice row to open an invoice
Fields are locked from editing after invoice is created
The invoice number is generated by stripe
Note: If an invoice is Paid, Marked as Paid, or Voided, payment options are removed.
3.4 Managing Invoices
Send or Resend Invoice: Send an email from the Pebble platform with the invoice details.
Copy Invoice Link: Share the invoice link manually.
Mark as Paid: Updates status to "Marked as Paid" (this action cannot be undone).
Void Invoice: Cancels the invoice permanently (this action cannot be undone).
Export invoices: Invoice finances are not included in the dashboard Finance Export but can be found in the download from the Invoice page
3.5 Payment Processing
Invoices are processed through Pebble’s Stripe.
Payments are received into Pebble’s Stripe account before being transferred to you.
Pebble deducts its fee before transferring the payment.
Payment Methods Available:
Google/Apple Pay
Credit/Debit Card
Bank Transfer (BACs)
We value your input and are always looking for ways to improve our communication and services.
If you have any questions or feedback, please don’t hesitate to contact our CS team at support@bookpebble.co.uk or on the live chat support.