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How to Manage Attendee Add-Ons

You now have the ability to manually update Add-Ons for attendees. This includes modifying session and item Add-Ons and invoicing customers for the changes.

Support Pebble avatar
Written by Support Pebble
Updated over 3 weeks ago

1. Key Features

  • You can update attendee Add-Ons directly.

  • You can send an invoice to the associated customer after Add-On changes.

  • You can manage and review invoices related to Add-On updates.

2. Managing Add-Ons

  1. Click Manage Add-Ons from the attendee/booking modal. This will open the Manage Add-Ons side sheet.

  2. If the attendee has existing Add-Ons, they will be displayed.

  3. Modify Add-Ons as needed:

    • Add or remove session Add-Ons for specific dates.

    • Add or remove item Add-Ons.

  4. Select whether to send a confirmation email to the customer.

  5. Click Save.

  6. A confirmation modal will summarise the changes.

  7. You will seen an option to Invoice Customer, allowing you to generate an invoice off the back of the update.

3. Invoicing for Add-Ons

  1. Click Invoice Customer from the summary modal.

  2. The Invoice side sheet will open, pre-filled with:

    • Recipient name

    • Recipient email

    • Invoice description (summarising net Add-On changes)

  3. Complete the invoice and click Save

  4. You will then see Invoice options as per the Invoice functionality

4. Reviewing Invoices

  • Invoices created from Add-On updates are available in the Manage Invoices section. See Invoice Functionality.

  • These invoices are tagged with a Related Booking label, allowing quick access to the attendee’s booking details.

  • Additionally the Invoices section in the Customer summarises all invoices for that customer.

For any further assistance, contact customer support or refer to the Intercom help articles.


We value your input and are always looking for ways to improve our communication and services.

If you have any questions or feedback, please don’t hesitate to contact our CS team at support@bookpebble.co.uk or on the live chat support.

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