LSC Administrators can configure global settings that control which features interpreters can access. These settings apply to all interpreters and can't be changed for individuals.
Important Note: Any change to feature access logs all interpreters out of the platform and forces them to sign back in.
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Configure feature access for interpreters
Go to Configuration>Interpreters.
In the Feature Access section, select Edit to open Edit Interpreter Access.
Toggle each feature to View, Manage, or None.
Select Save Changes.
What each feature controls
Feature | Manage | View | None |
Expenses | Interpreter can add/edit/delete their expenses | Read-only access to their expenses | Can't see the expenses section |
Invoices | Interpreter can create and manage their invoices | Read-only access to invoices created for them by an admin | Can't see the invoices module |
Rates | n/a | Interpreter can view the rates applied to them | Rates tab and rate information are hidden (restrict invoice access separately) |
Notes | Interpreter can send appointment notes to an admin | Can't send notes, but can view notes addressed to them | Can't see the notes section in the Appointment Viewer |
Next steps / Getting more help
For LSC admins: if a feature change didn't take effect for interpreters, confirm they signed back in after the change, then contact Boostlingo Support with a screenshot of the Feature Access section. If you're not sure how to reach Support, contact your Account Manager.
See also
Configure Feature Access - Accounts
Interpreter routing and permissions