Note: Only Default Administrators can be assigned a role. Root Administrators cannot be assigned a role, but they can assign roles to others. An administrator can hold only one role at a time.
Assign a role
Sign in as an LSC Administrator.
Select Configuration>Company>Roles.
Select the role you want to assign from the list.
Scroll to "Available Administrators." Select the administrator you want, then select the right-arrow button to move them to "Assigned Administrators."
Select "Save."
For more on what each permission controls, see the Custom Roles - Permissions List – Boostlingo article.
Next steps / Getting more help
For LSC admins: if an administrator cannot be assigned a role, confirm they are a Default Administrator (not Root), then reach out to Boostlingo Support with the administrator's name. If you are unsure how to reach Support, contact your Account Manager.