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Analytics Dashboard

See the Boostlingo Analytics dashboard: who can access it, how to filter by date and account, and the usage charts it shows.

Written by Quinn Bott

LSC administrators and Requestor administrators can view the Analytics dashboard for a visual summary of usage by going to "On Demand>Analytics".

Note: By default, only Root Admins have access. Other admin roles need to be granted access through their role permissions. See the Roles and Custom Roles guide for more about changing role permissions.

View and filter analytics

As an LSC administrator or Requestor administrator, select "On Demand>Analytics". You can filter the dashboard by Date. LSC admins can also filter per account, and Requestor admins can filter per requestor.

List of charts

  • Top Accounts by Minutes

  • Call Distribution by Requestor Device

  • Call Duration Distribution

  • Service Type Distribution

  • Minutes by Top Languages

Next steps / Getting more help

For LSC admins: if an admin cannot see the Analytics dashboard, confirm their role has been granted access, then reach out to Boostlingo Support. If you are unsure how to reach Support, contact your Account Manager.

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