Skip to main content

Do I need to present an ID for pickup?

Showing a valid ID keeps your packages safe.

Zara Lobrin avatar
Written by Zara Lobrin
Updated over 11 months ago

Yes, someone at the Bounce location will ask you to present a valid ID to pick up your package. This helps us keep your packages safe.

If someone else is picking up your package for you, share your pickup details with them via the Bounce package app or your confirmation email. They should also bring a valid ID to show at the Bounce location.

Did this answer your question?