The Advanced Settings area of an event holds the ticket controls that go beyond basic pricing and options: when tickets are available, how many can sell, who can buy them, when they activate, and how seats are assigned. Each section below covers one part of that area.
Advanced Event Ticket Settings
Go to Events. Click the Ticket Icon on the event, and click the Settings (gear icon) option for the event.
Sale Window and Online Availability
The Custom Event Sale Window toggle controls when the event is available to buy. When enabled, you can set the date the event goes on sale on public ticketing pages and in the app, a date to stop showing it to the public, or both.
You can also set a sale window for an individual ticket option. Click Set custom date window below the option and enter the dates you want it available for public sale.
Ticket Sales Limits
This section controls how many tickets can sell. A value of 0 means unlimited.
Event Total Limit sets the total number of tickets that can sell for the event.
Max Tickets Per Checkout sets how many tickets can be bought in a single checkout. This does not stop a purchaser from returning to checkout and buying again.
Per Option Limits sets a sales limit on an individual ticket option.
Passcode Protection
Passcode protection restricts who can buy tickets. Three types are available.
Master Code is a single custom code you share with others. Anyone who enters it can buy tickets or passes.
Standard generates passcodes you send from the event box office. You can create unique codes and limit how many tickets each code can buy.
Student ID uses the student's ID as the passcode. It includes these fields:
Password Prompt Title is the title shown on the event page to identify the type of password required.
Passcode Prompt Description is the instruction shown to buyers, for example "Please enter your Student ID as the passcode."
Max Tickets Per Person is the most tickets one Student ID can buy.
Ticket Options sets a maximum purchase per ticket option, and can restrict purchases to specific graduation years.
Add date to remove passcode protection sets a date when passcode protection is automatically lifted, opening ticket purchases to the general public.
Ticket Activation Rules
Activation rules apply only to Tap at Gate tickets. The default window is 120 minutes before the event, which keeps buyers from activating tickets before they arrive at the gate.
Allow Anytime Activation turns off the activation window so tickets can activate at any time.
Activation Window sets how many minutes before the event Tap tickets can activate.
Ignore Scan Validation allows tickets or passes that aren't valid for the event to be scanned and accepted at the gate. It applies to Bound Readers and the Gate App.
Description and Disclaimer
The Override for This Event toggle replaces the default ticket setup description, disclaimer, or both with details specific to this event.
Reserved Seating
Reserved seating events use a seating chart built in the Bound platform to sell specific seats. To have a seating chart built for one of your venues, contact onboarding@gobound.com.
Seating Chart selects the chart to use from the dropdown.
Section–Option Mapping
Each seating chart contains one or more sections. Choose which ticket options are available in each section by checking the matching box.
To make a section general admission, check the General Admission box along with the ticket options that apply. General Admission covers the whole section; you cannot mark individual rows or seats as general admission within a section.
To cap how many seats sell in a section, enter a value in the limit field.
