Activity Registration is charged, and refunded, per student. You refund a registration from the student's profile, and a fee from the Fees page.
When you refund a registration, you choose whether the student stays enrolled in the activity.
Refund an Activity Registration
Go to Students -> Students.
Click the arrow button next to the student whose registration you're refunding. The student's profile opens in a new tab.
Click Registrations.
Click the eye button next to the registration you're refunding.
To show one school year's registrations, select the year from All Years.
Click Refund in the top right.
Check the box next to the registration.
Select a Service Fee option. By default, it's set to Fee Not Refunded.
Select a Reason for Refund, then enter a Description.
To keep the student enrolled in the activity after the refund, check Keep student enrolled in activity?
If you leave it unchecked, the student's registration is marked refunded and the student is removed from the activity.
If you keep the student enrolled and the registration is on a payment plan, the registration stays on its payment plan instead of switching to paid.
This option also applies to partial refunds.
Review the Refund Summary, then click Submit Refund.
If you receive an Insufficient Funds error, try adding funds to your wallet, or contact Bound Support.
Refund a Fee
Go to Students -> Fees.
Click the pencil button next to the fee you're refunding. The Edit Fee page opens in a new tab.
To show only paid fees, click Paid.
Click Refund in the top right.
Check the box next to the fee.
Select a Service Fee option. By default, it's set to Fee Not Refunded.
Select a Reason for Refund, then enter a Description.
Review the Refund Summary, then click Submit Refund.
If you receive an Insufficient Funds error, try adding funds to your wallet, or contact Bound Support.
