Please find below a few handy tips and tricks that we have put together to help you when it comes to the Person's profile:
Why can't I edit the email address of a someone who has left?
To be able to edit any details for someone who has left you will need to mark them back as current temporarily.
To do this, go to the Profile > Edit (pencil icon) > Status > Mark as 'Current'
PLEASE ENSURE THAT YOU MAKE A NOTE OF THE LEAVING DATE AND THE REASON FOR LEAVING BEFORE YOU CLICK 'UPDATE STATUS':
Once you have marked them back as current, you will be able to edit the email address.
Don't forget to mark them back as 'Left' afterwards!
Why can't I close off a sickness record?
Usually this is because there is a conflicting absence elsewhere on the person's profile.
The system will not allow you to record more than one reason for an absence.
Therefore, the conflicting absence will need to be cancelled out before the sickness can be closed off.
Can I assign more than 1 Line Manager?
You cannot assign more than one Line Manager to a person.
However, you are able to assign different users to be an person's holiday approver and expense approver by going to the Profile > More > Permissions > Edit (pencil icon):
Furthermore, there is the functionality within breathe to allow 2 tiered line management permissions.
You will find this under Configure > Settings > Change what line managers can see and do > tick Enable Line Managers to see 'Their peoples' people'
Email address is already in use
In breathe everything works on unique email addresses assigned to each person's profile. Therefore, an email address can only be used once in breathe.
If you are getting a message saying the person's email address is already in use there are a few places it could be that it will need to be removed from:
Within another profile in your breathe account
In another breathe account, maybe the previous company worked for used breathe
The person may have taken out a trial of breathe, so it is being used in the trial account
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