Support is available during normal business hours via our online chat or by email.
The knowledge base has been designed as a tool to be used as the first point of reference for all users of the Breathe products, visit the knowledge base at https://intercom.help/breathehr/en
This contains user guides, videos, FAQs plus lots more to help users of Breathe get the very best out of the system.
Online Chat
Our online chat is available during our office hours by simply starting a conversation by logging into your Breathe account and clicking the blue chat icon at the bottom right-hand side of your screen.
This direct channel seamlessly links you with our AI, empowered by the Knowledge base, ensuring efficient and rapid responses. Should your query require further assistance, you will seamlessly transition to our Customer Support Team, ready to address any product or technical queries.
Email Support
Drop us an email to support@breathehr.com and the Support team will get back to you within 24 hours.
Account Manager Support
Our dedicated Account Managers are committed to providing first-level support to address any non-technical queries related to demos, modules, or any aspect of learning the system. They are here to ensure a seamless experience for Breathe Partners. We would advise directing any technical support questions regarding the system to our specialised Support Team.
For enquiries related to the product itself, our Account Managers are equipped to provide valuable insights and information. In case a query requires detailed technical assistance, our Account Managers will promptly escalate and channel these to our dedicated Support Team.
We're here to help
Any further questions? Simply drop us a message using the messaging feature at the bottom right of your screen 💬