Skip to main content

How to ask medical questions ❓

Updated over a week ago

Need to get in touch with a healthcare provider or the clinical support team? Here's how you can do it:

Send a Message Through Your Profile:

  • Log in to Your Profile: Head over to your Patient Dashboard and log in using your credentials. 🖥️

  • Navigate to the Message Center: Once you're logged in, easily find the "Message Center" section. 💬

  • Select Clinical Chat: Here, you can send your questions or concerns directly to a healthcare provider for assistance.

  • Login to your Patient Dashboard and see the status of your order. Please allow 1 business day for your order to be reviewed by a healthcare provider to determine if this plan is appropriate for you.

Prefer to Speak with Someone Directly?

You can also give the Clinical Support Team a call at (855) 983-5347. Simply select option 3 to be connected with a team member during the following hours:

Monday–Friday: 7:00 AM–3:00 PM PST

Need Assistance?

If you have any questions about reaching our team or need further assistance, please do not hesitate to reach out to our Customer Service Team at info@brellohealth.com. We are always here to help you! 😊

Did this answer your question?