Follow the below steps to edit a student email address.
Step 1: Click Students on the left side menu.
Step 2: Find your student in the students' list.
Step 3: Click the menu icon (3 dots) to the right of the student name, then click Edit student.
Step 4: Change the email address information
Step 5: Click Edit Student.
Step 6: The student will receive an email to confirm the new address. The changes are only finalised once this is done.
💡 Users can also edit their own email address in their account settings. After changing their own email address, users should log out first and then check their inbox for a confirmation instruction email to verify their new email address.
Note: Users created via Managebac will not be able to edit their email addresses in BridgeU: You must change their email address in ManageBac and contact hi@bridge-u.com to re-sync the new data.
If you have any questions, need further assistance or have some general feedback for us - we’d love to hear from you! Contact our Support team via Live Chat and by emailing hi@bridge-u.com.
If you have yet to join, our BridgeU Community is available. A space exclusively for our BridgeU counsellors to gain or share practices, discuss general questions or share your own successes with other BridgeU counsellors.