Skip to main content

How to add a custom fee explanation

Explain your fees in your own words—clients see this at checkout and on invoices, building clarity and trust.

Help clients understand your fees—in your words.

Clients appreciate clarity. A custom fee explanation gives them just that during checkout and on every invoice.

To find Fee Settings:
Go to your Admin panel and click Fee Settings (just above Payment Settings).

Set your explanation:

  • Write a short, clear note on what your client fee covers.

  • Use your brand tone—this shows up wherever clients see charges.

Examples:

  • “Covers Stripe fee and donation to conservation.”

  • “Includes admin and trip planning support.”

Brindlechute Fee Settings & Payment Options – Help Article Roadmap

  1. Setting Up a Deposit Plan
    Define how much clients pay at booking and when the remaining balance is due.

  2. Fee Pass-Through & Default Client Fees
    Decide how much of the Stripe fee clients pay—and understand your built-in client fees.

  3. Adding a Custom Fee Explanation
    Show a personalized fee summary to clients at checkout and on invoices.

  4. Setting a Cancellation Policy
    Outline your refund terms—clients must agree before canceling.

  5. Set Payment Plans for Invoices and Web Checkout
    Let clients pay the deposit online without scheduling the final payment automatically.

  6. Payment Method Settings for Checkout & Invoices
    Choose which payment options clients see during checkout and on invoices.

Did this answer your question?