What They Do
Team notifications go to the members of your organization when key actions happen across your operation. They support daily coordination and reduce missed tasks.
Common Notifications
These help your team track payments, trip assignments, permits, and booking activity:
Online Checkout Completed – A client has booked and paid online
Booking Request Received / Abandoned Checkout – A client submitted a booking request online, or left online checkout before paying
Deposit Paid on Booking / Full Balance on Booking Paid / Booking Payment Made – Alerts for each step of payment progress
Booking Payment Failed – A client card or ACH charge did not go through, including retry attempts. Includes the processor's reason and a link to the booking.
Customer Requesting to Pay with Alternate Payment Method – Client asked to pay with cash, check, or another method
Guide Assignment Accepted / Declined / Request Expired – A guide responded to an assignment request, or the request ran out
Trip Approaching Warning Pending Request / Unassigned – An upcoming trip still needs a guide
Auto Assign Failed – Brindlechute couldn't automatically assign a guide to an online booking
Manager Assigned to Trip / Manager Unassigned from Trip – Keeps Trip Managers informed of their role
Daily Outfitter Summary – Missing guide reports, unassigned trips, and recent booking activity
Missing Outfitter Permit Alert – A guide reported on a permitted area with no active permit on file
Daily Location Usage Permit Compliance Summary – Daily check for locations that have used up or exceeded their permit usage limits. Off by default.
Client Email Bounced Alert – An email to a client couldn't be delivered
For what each notification tracks, whether it can be edited or turned off, and how it's delivered, see Explaining each Team Notification in Brindlechute.
Why It Matters
Team notifications reduce guesswork and make sure everyone sees what's coming—trips, payments, and to-dos—before anything falls through the cracks.
Most team notifications are on by default, so no setup is needed. But if you need help understanding or adjusting what your team sees, Brindlechute Support is ready to assist.
Notification Settings
Brindlechute automates messages for clients, guides, and your team.
Client – Booking, payment, trip updates
Client NotificationsGuide – Assignments, payments, trip changes
Guide NotificationsTeam – Internal alerts for ops and payments
Team Notifications