How to Turn On, Turn Off, and Edit
This notification is off by default. Turn it on to start sending it.
Click your Organization name in the top-left corner of the dashboard.
Select Notifications, then open the Client tab.
Find Meetup Details Changed.
Turn the notification on or off, click Edit template to change the wording, or use the Send via dropdown to choose Email, SMS, or both.
What Triggers It
Brindlechute sends a Meetup Details Changed message to clients when a trip day's meetup location, date, or time changes after they can already see that day's meetup details. Moving a booking to a different date also notifies the client.
When clients can see the meetup depends on the Hide meetup location and time on client itinerary before trip? setting in Client settings:
Setting off — clients see meetup details as soon as they're on the booking, so any change after that notifies them.
Setting on — the message only sends for changes made inside the number of days you entered. For example, if you entered 2, changes made within 2 days of the trip notify clients, and earlier changes don't, because clients haven't seen the details yet.
The Client itinerary section of Client settings also explains when this message goes out.
Several Edits Send One Message
If you make several quick edits in a row, such as changing the location and then the time, Brindlechute groups them into a single message instead of sending one for each change.
Who Receives It
Every client on that trip day. Assigned guides get their own version of this message — see Meetup Details Changed Guide Notification.