You can now change the pass assigned to a booking without cancelling and rebooking. This allows you to quickly correct mistakes while keeping the member’s spot secured.
What you can do
Replace the pass used for an existing booking in just a few clicks
Use any compatible pass (regular passes, subscriptions, or appointment passes)
Avoid cancelling bookings and disrupting your members
Only passes that are valid for the selected activity will be available when switching.
How to switch a pass
For group activities (classes and workshops)
Go to Session in the Calendar section
Click Manage bookings
Find the member’s booking and click the three dots (⋯)
Select Swap pass
Select the new pass you want to assign and Confirm
For appointments
Go to Schedule
Select the appointment
Click the Swap pass arrows
Choose the correct appointment pass
Once updated, the new pass will be applied immediately without affecting the booking.