Booking an appointment works a little differently from booking a group class. Since appointments are 1:1 or small-group sessions, members need to pick a specific service, teacher, time, and location as part of the flow. (For group classes and workshops, that's covered in a separate article on the Booking Flow.)

Members get to this flow from the Appointments tab on the Schedule page. Depending on what's available, some steps happen automatically — for example, if there's only one teacher or location to choose from, it's pre-selected for them.

Members browse the available appointment types and pick the one they want. Each one shows its name, duration, and a short description.

If there's more than one appointment type for that service, members choose one. If there's only one, it's picked automatically.

If more than one teacher offers that service, members can pick someone specific or go with no preference. Only one teacher available? That's selected automatically too.

Same idea as the teacher step — if there's more than one location, members can choose one or say they don't mind. Otherwise, it's pre-selected.

Members choose a date and time from the slots that are actually available to book.

Members review their booking and choose how to pay. Only passes valid for that specific service will show up here — and if they don't have one yet, they can buy one right on this screen.

Once it's booked, members see a confirmation with all the details, and the appointment shows up in their upcoming bookings.

Tapping a booked appointment opens up all the details:

Members can only cancel from their My bookings page, and they'll always see the studio's cancellation policy before confirming. Depending on the studio's rules, a late cancellation might mean a credit gets deducted.