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New Branded App — Relationships

What a relationship is in the Branded App and how members can book classes on someone else's behalf.

A relationship is a linked account tied to a member — think a family member, or anyone else they regularly book classes for. These get created automatically the first time a member books a class for a guest, or they can be set up directly by the studio.

One thing to know: a relationship needs to be set up on the studio's side before a member can book on their behalf in the app.

Booking for a relationship

Once it's set up, booking for a relationship works just like booking for anyone else. From the class details screen, the member picks the relationship as who's attending, and the rest of the flow — checkout, choosing a pass, confirmation — works exactly the same as a normal booking.

If the member and their relationship share a pass, it'll show up as an option at checkout alongside the member's own passes.

Sharing a pass

A member and their relationship can also share a single pass, drawing from the same pool of credits. This needs to be set up by the studio before it'll show up as usable in the app.

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